Any reference to "we", "us" and "our" is to Promap Solutions Limited. Please see below for our contact details. Any reference to "you" or "your", means you as user of the website at www.promapsolutions.co.uk (the "Website").
Information that we collect from you
When you visit, register or order products or services on the Website or when you otherwise update any registration details you may be asked to provide personal information about yourself and your business including your contact details and/or credit or debit card information. We may also collect and collate additional information reasonably required for the delivery of the services and/or concerning about your usage of our website, including through the use of "Cookies" (see section entitled "Cookies" below).
Use of your information
Your information will enable us to provide you with access to all parts of our Website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use personal information to:
- contact you for your views on our services;
- notify you occasionally about important changes or developments to the Website or our services;
- to monitor, develop and improve the Website, services and your experience;
- process and deal with any complaints or enquiries made by or about you; and/or;
Further, where you have consented, we (or other companies within our group of companies) might also use personal information to let you know about other products and services which we offer or which third parties offer which may be of interest to you and you may be contacted by post, telephone or fax, as well as by e-mail. To opt-out of receiving any such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.
Disclosure of your information
The information you provide to us will be held on our computers in the United Kingdom (or as otherwise notified to you from time to time) and may be accessed by or given to our staff working outside the United Kingdom and third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass on such information to third parties we contract with to provide services that may form part of or accompany our services. We may also pass aggregate information on the usage of our Website to third parties but this will not include information that can be used to identify you.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your personal information may be disclosed to our new business partners or owners. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your personal information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.
- to allow you to carry information across pages of our Website and avoid having to re-enter information;
- within registration to allow you to access stored information;
- to help us recognise you as a unique visitor when you return to our Website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly; and/or;
- within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so
Find out how to disable/enable cookies by clicking on the "Manage Cookies" section of the Interactive Advertising Bureau UK website on the following link: http://www.allaboutcookies.org Security and data retention We employ security measures to protect your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your personal information for a reasonable period or as long as the law requires.
Accessing and updating your information
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. Where you register your details for certain services and open a user account that you can then use to access and log on to use those services, you may change or update your user name and password or other details at any time via your account. You must make sure that you update details as soon as possible with any and all relevant changes.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
Landmark Information Group
The Smith Centre
Alternatively email: email@example.com
Telephone: 0844 245 9950